Forum Discussion

Brinehart119's avatar
Brinehart119
New Member
5 years ago

Pulling Service Call

I want the call/conversation I placed on August 1, 2020 pulled and reviewed as the representative I spoke to failed to mention extra charges being applied to my account.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    The only calls that can be pulled are sales calls.  Was the call on 8/1 a sales call?

     

     You may want to post a case number and more details, for example, what extra charges are you referring to?

     

    Brinehart119 wrote:
    I want the call/conversation I placed on August 1, 2020 pulled and reviewed as the representative I spoke to failed to mention extra charges being applied to my account.