Forum Discussion

GeorgeFerguson's avatar
GeorgeFerguson
Sophomore
8 years ago

Hughesnet Owes Me

Hi Liz.   On the 8th of may my HN9000 service went down and customer support told me a tech would need to be sent out. I was told that I would be credited for the three days it would be down. Now t...
  • Liz's avatar
    Liz
    8 years ago

    Good morning George,

     

    Thank you for posting. I'm sorry to hear this, I can certainly take care of this for you. I've already pulled up your account and applied the appropriate credits. If you have additional questions, feel fee to reach out again.

     

     

     

  • GeorgeFerguson's avatar
    GeorgeFerguson
    8 years ago

    Good Morning Liz. Thank you for taking care of this so promptly.

     

    Regards

     

    George Ferguson.

GabeU's avatar
GabeU
Distinguished Professor IV

GeorgeFerguson

 

Not that this is an extremely important thing, but when the thread owner marks a post as a solution to the opening question or issue it should be the post that actually contains the solution.  

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
    GeorgeFerguson wrote:

    Whatever!

     

    No reason to get snippy about it.  The purpose of the solution is to give others having the same problem either the solution, or the avenue in which to get a solution, so when a reply other than the solution is chosen as such, it defeats the purpose.  But, do as you like.  

    • GeorgeFerguson's avatar
      GeorgeFerguson
      Sophomore
      8 years ago

      Okay so I hit the wrong button but I'd have thought it was pretty obvious from Liz's reply and my thanks to her that this was taken care of. Also my opening post was addressed to Liz and not you, so butt out buddy and go bother someone else.

      • GabeU's avatar
        GabeU
        Distinguished Professor IV
        8 years ago

        This is the last time I'll post on this thread.  

         

        My reply to you was only informing you of the meaning of a solution.  It wasn't nasty, it wasn't a put down, it was just information.  Your smart aleck reply was uncalled for.  Perhaps you are just having a bad day.  So be it, but I hope that next time someone gives you advice on something you don't react in the same way.    

         

        And lastly, this is a public thread on a public forum, which means it's open to any member who would like to reply, for whatever reason.    

         

        Good day to you.