Forum Discussion

GeorgeFerguson's avatar
GeorgeFerguson
Sophomore
8 years ago

Hughesnet Owes Me

Hi Liz.   On the 8th of may my HN9000 service went down and customer support told me a tech would need to be sent out. I was told that I would be credited for the three days it would be down. Now t...
  • Liz's avatar
    Liz
    8 years ago

    Good morning George,

     

    Thank you for posting. I'm sorry to hear this, I can certainly take care of this for you. I've already pulled up your account and applied the appropriate credits. If you have additional questions, feel fee to reach out again.

     

     

     

  • GeorgeFerguson's avatar
    GeorgeFerguson
    8 years ago

    Good Morning Liz. Thank you for taking care of this so promptly.

     

    Regards

     

    George Ferguson.

GabeU's avatar
GabeU
Distinguished Professor IV

This is the last time I'll post on this thread.  

 

My reply to you was only informing you of the meaning of a solution.  It wasn't nasty, it wasn't a put down, it was just information.  Your smart aleck reply was uncalled for.  Perhaps you are just having a bad day.  So be it, but I hope that next time someone gives you advice on something you don't react in the same way.    

 

And lastly, this is a public thread on a public forum, which means it's open to any member who would like to reply, for whatever reason.    

 

Good day to you.   

 

GeorgeFerguson's avatar
GeorgeFerguson
Sophomore
8 years ago

Unless your name is Liz, in future keep your nose out of my business.

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago

    George,

    To be fair, it is a good practice to mark any post that answers your questions, to your satisfaction, that can include your own post if you answered your own questions and it answers it fully.  This helps in a few ways... One being if someone does a search, the topic will show Answered, and will show up before other topics of a similar nature that haven't been marked as answered.  Two, other users that may view this thread (or any future threads you create), may not have to sift through tons of posts to find an answer, as answers will appear towards the top of the topic.  Some topics can be several pages long, and having the actual answers marked can help others.

    As far as being snippy, please keep in mind that this is a public and open community, when posting here, act as if you would out in public among your peers.

    Thanks,
    C0RR0SIVE