Forum Discussion

EEV's avatar
EEV
New Member
10 years ago

Problem with Billing after Seasonal Suspension

Background:  I got a new ISP and put my HN9000 (gen3) service on seasonal suspension on 03/23/2015 .  My new billing period starts on 03/24/2015.   Situation:  When I called to suspend my HN accoun...
EEV's avatar
EEV
New Member
10 years ago
Charles, you are correct, but that doesn't apply to my account. I do not lease the equipment and I didn't fall for any of the special services/product fees.  

The billed me for the 69.99 service fee on the suspended account.

Regards,
EdV