Forum Discussion
Screwed over again
This is not the first time I have been screwed over by hughesnet. I lost my line of sight and had a tech come out several times and said that too many tress were in the way now and he could do nothing...
ziggyzippo,
As I said in my previous message, the $17 balance needs to be settled before you can be taken out of collections. Please call us at 866-347-3292 and reference case number 117239355 to make your payment and suspend the service.
-Jay
Okay iy will be Friday before I can do that.
- Jay I am literally in hold right now trying to pay the $17 and they are saying something about $46 not $17. Same old story again. My hold music just stopped, I hope they didn't hang up on me or lose the call.
- Holy crap! That was the easiest and nicest call I have ever had with hughesnet in the ten years I have been doing business with the company! Wow. Everything is in the works and she is supposed to call me back in an hour/hour and a half to wrap things up! I appreciate all the effort Jay and will let you know after the final call!
ziggyzippo,
I see that we were able to reach you and successfully suspend the service. Please feel free to reach out if you have any additional questions or concerns!
-Jay
