Forum Discussion
Unexpected data reset this morning
My month starts on the 2nd for the billing/data reset, but this morning my data reset again as though it is the beginning of the month. I notice that the data reset at 12:30am then briefly reverte...
Good morning MrBuster,
Thank you for reaching out and providing all these details, that helps! I checked your account and it's clean as a whistle- no account changes or case activity in nearly a year, and a very consistent billing history! You did what I would do: check my billing online to make sure there's no extra charges.; there's no change there either.
Seems like a "nice" glitch to have LOL but feel free to reach out again if this keeps happening or if you have other concerns.
-Liz
Yes, we are on Beam 82. Still weird!
bookdiva96 wrote:Yes, we are on Beam 82. Still weird!
Seems this was something that happened on Beam 82 then. I wonder how many people had their full monthly data restored? If it was everyone AND they notice and start using the free data up quickly it could slow things down a bit until everyone gets back on their normal schedule.
Of course many folks might not have noticed and so will not be tempted to binge download. Any guesses as to what percentage will notice the data reset?
