Forum Discussion

cybercycle1's avatar
cybercycle1
Junior
4 years ago

Reduced Monthly Charge Ordered by Moderator Not Taking Affect?

A month ago, Remy ordered a reduction in my monthly charge because of issues I am experiencing with my Gen 5 system.  I use automatice payment and my credit card was charged the usual amount instead ...
  • Remy's avatar
    Remy
    4 years ago

    cybercycle1,

     

    That's correct! A discount for the next 5 months was applied, and I had already previously added the 20 dollar credit for this past month.

     

    Thanks,

    Remy

cybercycle1's avatar
cybercycle1
Junior
Remy wrote:

cybercycle1,

 

I checked just a moment ago to make sure, but it seems like the discount has been applied! We appreciate your patience!

 

Thanks,

Remy

Thanks for the confirmation, Remy.  Based on the original arrangement, I will assume the discount will be applied for the next 5 months?

 

John

Remy's avatar
Remy
Moderator
4 years ago

cybercycle1,

 

That's correct! A discount for the next 5 months was applied, and I had already previously added the 20 dollar credit for this past month.

 

Thanks,

Remy