Forum Discussion
REFUND FOR INOPERATIVE SERVICE
I've had Hughesnet for over a month now and it has been so slow that streaming is impossible. I've contacted customer support numerous times to no avail. They have promised that I would get a call fr...
You also contacted support here, and were given the steps to start the process of troubleshooting the issue.
Yes Gabe and I am following your instructions. I run a speed test every evening and will post the results in a few more days when I accumulate a good record of tests on TestMy. As I said in the above post I did have one evening when I could stream but only one and none since then. Speeds are fine in the daytime so I doubt there is a problem with my equipment. I wonder if there is simply not enough bandwith available at peak demand times to meet the needs of all the users.
