Reocurring One Time Fee????

Sorry, more questions on the bill...

1. Why am I being charged for an invoice fee when I was led to believe I could simply view my invoice online?  I NEVER asked for a paper bill, don't want a paper bill, and would appreciate having this removed from my bill at once.

2. How is it, my normal bill is about 86.49, and this bill is 110.42 with the only changes I can see being made are a token charge that should not exist, and a paper bill charge that should not exist

3. I have not had time yet to discover where the other part of the 110.42 came from, but this is not right and I hope someone will correct this right away so this bill can be paid when my check arrives.

4. This is the clincher for me.  I had over 80.00 credit built up toward payment (Liz you yourself helped with that portion), and with all this charge for this and that which should not even be occurring, I still owe 20.42?????  Really????

Can you please correct these errors for me and thank you.  I will hold on paying this bill until the appropriate bill is listed.