Forum Discussion

2Samantha's avatar
2Samantha
New Poster
8 years ago

Sales call

When I purchased the Hughes Net internet service, I noted that I was getting 60 GB of data/month. When I actually started using the service it turned out to be 10GB of data between the hours of 8:00a...
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    2Samantha,

    Welcome to the Hughesnet Community!

    Sadly, Hughesnet doesn't like letting customers have copies of the sales calls, but the represenatives here will pull the sales call and see what was stated during it.  About the only thing they can do to see if you was told incorrect information is waive the early termination fees though.  They wont be able to give you 60GB of anytime data per month.

    Thanks,
    C0RR0SIVE

     

Liz's avatar
Liz
Moderator
8 years ago

Good morning 2Samantha,

 

Welcome to the HughesNet Community and thank you for posting. We certainly want to look into this for you so I've located your account and will request a sales call review on your behalf. I'll post back once I have an update for you. 

 

Your patience and understanding are much appreciated during this inquiry.