Forum Discussion

2Samantha's avatar
2Samantha
New Poster
8 years ago

Sales call

When I purchased the Hughes Net internet service, I noted that I was getting 60 GB of data/month. When I actually started using the service it turned out to be 10GB of data between the hours of 8:00a...
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    2Samantha,

    Welcome to the Hughesnet Community!

    Sadly, Hughesnet doesn't like letting customers have copies of the sales calls, but the represenatives here will pull the sales call and see what was stated during it.  About the only thing they can do to see if you was told incorrect information is waive the early termination fees though.  They wont be able to give you 60GB of anytime data per month.

    Thanks,
    C0RR0SIVE

     

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor

2Samantha,

Welcome to the Hughesnet Community!

Sadly, Hughesnet doesn't like letting customers have copies of the sales calls, but the represenatives here will pull the sales call and see what was stated during it.  About the only thing they can do to see if you was told incorrect information is waive the early termination fees though.  They wont be able to give you 60GB of anytime data per month.

Thanks,
C0RR0SIVE

 

2Samantha's avatar
2Samantha
New Poster
8 years ago

I've waited two weeks. Any progress?

  • Liz's avatar
    Liz
    Moderator
    8 years ago

    Good morning 2Samantha, 

     

    Thank you for checking in with us. I've sent you a private message to address your concerns. Please check your PM by clicking the envelope icon in the top right corner of the community page.