Forum Discussion
Sales Rep Misinformation
I have called Hughesnet, and I’m sorry but the language barrier is problematic. I tried to explain today to customer service that my Internet service is not working as advertised and I wished to cance...
I cant post a screenshot unfortunately but the current fees I’m looking at are directly from the Hughesnet website which states the lease termination fee schedule. Termination of a leased residential account not including voice is listed at $800 if terminated within 0-6 months of activation, more if the equipment is not returned.
For residential customers leasing the equipment, the ETF is a max of $400.
http://legal.hughes.com/SubAgree-03-16-17.cfm
For business customers leasing the equipment, the ETF is a max of $880.
