Forum Discussion

A_Duff's avatar
A_Duff
New Poster
8 years ago

Sales Rep Misinformation

I have called Hughesnet, and I’m sorry but the language barrier is problematic. I tried to explain today to customer service that my Internet service is not working as advertised and I wished to cance...
Early Termination Fee
GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

jillyb1173

 

Please refrain from foul language.  This is a public site.  Please respect that, as well as the Community Guidelines and the Community Terms of Service.  

 

Also, from what you described, your speed was throttled due to exhausting your data.  Upgrading your plan only gives you more data to use before you run out and are throttled.  Running out of data and having your speed throttled is not HughesNet's fault.  

jillyb1173's avatar
jillyb1173
New Poster
8 years ago
Funny how you don't say anything about misrepresentation regarding VPN
  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago
    jillyb1173 wrote:
    Funny how you don't say anything about misrepresentation regarding VPN

    I didn't address the VPN comment due to not being able to verify its validity.  It took six months before your request to cancel.