Forum Discussion
Prettyeuphoric
Freshman
I am only been a member of the community since April but I have been a customer much longer. I have done the speed test and I have been told it’s due to the pandemic. And I have also had them check for data loss which of course is still a mystery. But that doesn’t do anything about the fact of that this company has lied to me over and over. Why not address the issue of that instead of the slow speeds, everyone here has slow speeds from what I read. Why not address the facts
maratsade
4 years agoDistinguished Professor IV
You've clearly had a negative and frustrating experience, but it may be beneficial to you to seek help here, and for that you will need to run specific speed tests in a specific way.
Yes, most people who post here do so because they have issues and this is a tech support community. Those who don't have issues don't normally post here, and this may skew your view a bit. In any case, why not try to seek help through this community? The worst that can happen is you'll be in the same situation as you are now. But maybe you'll see some improvements.
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