Forum Discussion
Unauthorized payment
Just like the many MANY other customers, HughesNet also took an unauthorized payment from me. I canceled the very slow and terrible service when a serviceman came out to see what was wrong with my equ...
Not to sound flippant, but I'm pretty sure the skillset required for Tier I telephone help is to be able to read/write American English and have a pulse.
I agree, they are just reading the same thing and sometimes their script doesn’t even match the question asked. So they just repeat themselves.
