Forum Discussion
Unexpected data reset this morning
My month starts on the 2nd for the billing/data reset, but this morning my data reset again as though it is the beginning of the month. I notice that the data reset at 12:30am then briefly reverte...
Good morning MrBuster,
Thank you for reaching out and providing all these details, that helps! I checked your account and it's clean as a whistle- no account changes or case activity in nearly a year, and a very consistent billing history! You did what I would do: check my billing online to make sure there's no extra charges.; there's no change there either.
Seems like a "nice" glitch to have LOL but feel free to reach out again if this keeps happening or if you have other concerns.
-Liz
Same thing happened to us yesterday morning. Our data usualy resets on the 27th, and yesterday we awakened to 99% of our data being available fir the month. If it was a glitch, it was a welcome one!
That's the kind of glitch you want. :)
bookdiva96 wrote:Same thing happened to us yesterday morning. Our data usualy resets on the 27th, and yesterday we awakened to 99% of our data being available fir the month. If it was a glitch, it was a welcome one!
