Forum Discussion
Mojave6
7 years agoNew Member
Vacation Status
Before I signed-on the Hughes Net I was told by two different representatives that I could put my service on vacation status for up to 6 months during the year and would not be billed. I cannot find...
tajmahauler
7 years agoNew Member
I called customer service (866-347-3292) and finally chose thru enough options to talk to a human in the billing department. He was in the Phillipines. He was knowledgeable and spoke English very well. He was able to put us on vacation hold beginning on the tenth of next month and he was able to arrange for our service to be re-instated on the tenth of October. While on vacation mode we will still be billed the equipment lease fee and taxes.
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