Forum Discussion
Cwright30
3 years agoNew Poster
Was lied to when and want to cancel
Was lied to by sales representative about service usage and what I can do with my service and billing information now I want to cancel. I’ve only had service a month and have had nothing but problems...
Damian
Moderator
Thank you for reaching out to us and I am sorry to hear that. Before we take any steps here, I would highly recommend reaching out to account management at 1-866-347-3292 to discuss this, especially since you've only been a customer for a month. Please update me here once you have. -Damian
Cwright30
3 years agoNew Poster
I have reached out and both times I did they acted like they did not understanding the problem I have my kids are not able to do home work cause of the service runs out so fast it’s not worth the money
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