Whats the cancellation fee?

Hello Luis,

 Thanks for the post. It truly depends on the account and how long you have been a customer with us. If possible, can you post a recent case number, serial number of the modem or the full name of  primary account holder so we may look into this?

Please let us know if there is an issue with your connection that we can address, perhaps a visit from a technician or a service plan change. We're always standing by to help you.

- Warren