Why pay, not getting what paying for.
I can't install land line. Said sending phone, they LIED! Sent small box and a cable telling me to see video to install. I tried, my husband tried. No luck! Cell phone service not reliable since switc...
Forum Discussion
Hi Lori,
I'm glad you found the community, thank you for posting. We want to get you up and running with your new HughesNet Voice service so I pulled up your account to investigate what's happened so far. Looks like our Voice team wants you to confirm that the equipment is plugged in correctly and to power cycle the ATA (the phone box) and HughesNet modem.
Since you're unable to view the video, please refer to this illustrated guide so you can ensure the equipment is properly hooked up: http://voice.hughesnet.com/activate/docs/InnoVoiceGuide.pdf
To power cycle a device, unplug its power cable and wait 30 seconds before plugging it back in. For the HughesNet modem, it's best to unplug the power cable from the power brick.
Your cooperation, patience, and understanding are much appreciated.
