Forum Discussion
Worst internet service of all
Your last line sounded quite threating. If I had the termination fee, but instead I feed my family. Nothing you said changes my mind or feelings. I know I will never do this mistake again with your product. With having ptsd, adhd, and major anxiety, it makes it even harder, but I know you don't care, just as long as your get your money. But one thing I do know is that my bill should not have been raised, I was told it wouldn't go up.
Thanks
It's very hard to convey tone with text, but I assure you there was no threat at all. I'm just a subscriber, and was just giving you some ideas as to what you could do. I do think it would be to your benefit to wait for a rep to reply to you, because they can actually help, but I'm not trying to tell you what to do -- that's only for you to decide. The reps will check your account and your system and discuss the situation with you. You will recognize the reps because they have the word "Moderator" next to their name.
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