Good or Bad, Service-Support-Billing
I have had Hughesnet since November. Other than the Big outage in early January, my service has been good. Have not had to call for support yet. Billing has been a bit confusing. The bill comes on 2...
Forum Discussion
With automatic billing, the funds are withdrawn on the same day that the new bill is created. The due date is for those who are on invoice billing. If you are on automatic billing, but the funds are not being withdrawn as they should, you should post in the myAccount and Billing section about that issue.
I believe you can prepay, but I'm not sure how. BirdDog might know how, as I believe I've seen him talking about it. He may reply since I tagged him.
I'm not sure about pre-paying for tokens.
When someone has an issue and they post about it on the Facebook page, a lot of times they're asked to PM, they're assigned a case manager that will call them, or their asked to post here. Not all posts are addressed, but Facebook isn't much geared toward support. Then again, not all posts need to be addressed, and for various reasons.
