Forum Discussion
RoughRiver
3 years agoNew Poster
How can I report poor customer service?
My internet has been down for over two weeks and I am getting horrible customer service. Is there anyway I can talk to someone who can help me? I have asked to talk to a supervisor and have been told...
maratsade
3 years agoDistinguished Professor IV
Glenn,
Are you a residential or business customer? If you are a residential customer, please provide some more details and context about your internet issues, but please post in the Tech Support area. Just click the blue button labeled +Start a topic.
Also, please edit your post to remove your personal information (phone number and email address). The reps on this site can find that information, so it's not necessary or safe to post it to a site that can be viewed by anyone. To edit your post, click the 3 vertical dots in the upper right hand corner and select the editing option.
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