Forum Discussion

cybo54's avatar
cybo54
Junior
9 years ago
Solved

Unable to Load or Login to the Community

I am unable to even load the "Community" part of the site since the change over, without using a Tor browser (or other proxy) I can sign into "My account" without any of that, from the main "myhug...
  • Gwalk900's avatar
    Gwalk900
    9 years ago

    Remove power from your modem for 30 seconds and try to access the community again.

Gwalk900's avatar
Gwalk900
Honorary Alumnus
9 years ago

Remove power from your modem for 30 seconds and try to access the community again.

  • cybo54's avatar
    cybo54
    Junior
    9 years ago

    Thanks, fixed it right up! 

     

    What was the cause there, or why did that fix it?

    • Gwalk900's avatar
      Gwalk900
      Honorary Alumnus
      9 years ago

      The community  host was upgraded. Powering off the modem cleared it's DNS cache.

       

      • cybo54's avatar
        cybo54
        Junior
        9 years ago

        I thought that might be part of the problem, but I guess since the URL didn't change much I didn't give it enough thought while trying to figure out how to get in here.


        Thanks again