Forum Discussion
Interesting nuggets from the subscriber contract
13.1 WARRANTY DISCLAIMER. HUGHES DOES NOT OFFER ANY WARRANTY IN CONNECTION WITH THE SERVICE OR THE SUBSCRIBER EQUIPMENT. THE SERVICE IS MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHO...
Well, I never had any luck with my electric company about that. I've had outages lasting for 7 to 10 days due to hurricanes, and not a peep from the electric company.
Lowe's gave me $250 to compensate me for food gone bad in a refrigerator that kicked the bucket 18 months after I bought it. That was part of the extended warranty, but $250 was the limit. I lost more than that, but it was better than nothing, and they were very prompt about it without me having to jump through any hoops.
I also never got anything from the phone company when the land line was dead for over 10 days. I finally cancelled the land line because it was dead more often than it was alive and it just wasn't worth it.
maratsade wrote:Well, I never had any luck with my electric company about that. I've had outages lasting for 7 to 10 days due to hurricanes, and not a peep from the electric company.
Same here... There was that ice storm a number of Februarys ago where there was no power for a week. I don't recall Dominion being nice and providing a rollback.
It was rough, but I didn't call them or get on social media to cuss them out and make demands for restitution like you see people do on here. I simply reported the outage and waited it out.
Life is simply too short for people to be so angry and paranoid all the time.
I never called the electric company either, but I did call the phone company and was told they didn't do pro-rating. The X cable company allegedly pro-rates, but customers have to call. When you do, you fall into a deep dark phone tree. Eventually, the user dies, goes insane, or gives up to prevent death or insanity.
I personally think that companies should perhaps consider some sort of goodwill gesture if service is down for a long time, perhaps over 3 days. It doesn't seem to be a thing, though.
I would tend to agree. I've had to restock a full refrigerator quite a number of times over the past year or two. I can't recall a worse period in the last 30-odd years since I first PCSed to Virginia than the last 3 or 4 wrt power stability. It ain't cheap, but that's the breaks.
Oh and then there's the well... imagine giving a full-up ops briefing after you've bathed using 16oz water bottles and shaved via flashlight. I don't mind roughing it, but not in my own home. lol
MarkJFine wrote:I've had to restock a full refrigerator quite a number of times over the past year or two.
Earlier this year, or late last year, we had an outage that lasted nearly a day and a half. Not that long, but when it comes to food in cold storage, that's the end. I ended up having to restock everything in my fridge and chest freezer. And the worst part is that I had just gone shopping two days beforehand. The chest freezer was stocked very well. :(
