Sales Rep Misinformation
I called Hughes net last month to get info on their plans before signing a lease. I was very specific with the sales rep in terms of my needs. I told her 5 hours of netflix and 6 of internet per day....
Forum Discussion
Sales people are there to make sales. I understand what you're saying, but if you weren't specific about the display resolution, it's not fraud.*
That said, satellite internet is not really a feasible medium for regular, heavy streaming. Not only does it put a load on your system (as you've seen), but it puts a load on everyone else that uses the same gateway as you, as well, due to the limited bandwidth.
* Disclaimer: I am not a HughesNet employee.
