Forum Discussion

Unhappy4's avatar
Unhappy4
New Poster
6 years ago

Did I mention they installed a device that was broken and I can't get more than 5 minutes of internet before it freezes. I had 2 devices going, one a phone and the other my tv. you obviously think that is ok but I don't and have complained a few times and get broken promises.  One can call themselves a professor but it doesn't mean you are one!

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago
Unhappy4 wrote:

Did I mention they installed a device that was broken and I can't get more than 5 minutes of internet before it freezes. I had 2 devices going, one a phone and the other my tv. you obviously think that is ok but I don't 

Buffering during streaming does not mean anything is "broken". 

 

Unhappy4 wrote:

and have complained a few times and get broken promises.   

You could always use this SUPPORT COMMUNITY for its intended purpose, which is SUPPORT, rather than making bombastic claims and complaining.

  • Edbeardmore's avatar
    Edbeardmore
    New Poster
    5 years ago
    I agree with you and know many who do as well. These idiots saying that its not are fools and probably bots they put here to shame people who don't like their service. I was a fool for believing their BS claims from the start. Fool me once shame on you, but you won't fool me twice. At the end of this foolish contract and all the wasted money I am out of here and have sent a claim to the Better Business as well. Good riddance HughesNet liars.
    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      5 years ago

      The Better Business Bureau is not a government agency, and companies who voluntarily join this commerce association have no obligation to resolve or even address your claims, especially if they're unreasonable.  

       

      As for being a fool, only you can know that. Maybe you should have read the scads of information available on the HN website, and read the subscriber agreement as well, so you would have known the limitations of the service before subscribing. 

       

      If you don't like the service, you can always unsubscribe; you're not being held at gunpoint.   Do the math; getting out of the contract might be cheaper for you than continuing to give money to a company you don't care for. 

      • Edbeardmore's avatar
        Edbeardmore
        New Poster
        5 years ago
        Ok bot man you have a great day!