Hughesnet sells you a data package; how the data is used is under your control, not theirs. Something or someone connected to your network is using the data. Maybe you should install a monitor (such as Glasswire) to see what's using the data. Streaming can use a lot of data, sometimes more than 1GB per hour. Even if the file is buffering, data is still being used
Not sure what you think you'll get from calling the agency, as it is not a government agency and all it does is serve as a middleman between customers and companies. It has no other authority whatsoever.
You also have the option to cancel the service at any time if it doesn't work for you. Maybe another company would work better for you.
Unhappy4 wrote:
I was just told that I used 40% of my service in one day with 2 things running. Service in itself is terrible. I can't watch anything do to slow or no internet service. Hughesnet company are a bunch of crooks screwing over thier customers. I think it is time to spread the word and stop other people from using this crappy internet service. I also suggest we all should be calling the better business bearu.