Forum Discussion

TRH's avatar
TRH
Freshman
6 years ago

Needing address to send formal complaint and written request to cancell service.

Back Story: When I call to see about getting service, I told them I would be mainly using it for streaming tv.  I was told the service would work great for that.  Service was set up in December 2018....
GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago

TRH 

 

You'd be better off posting this in the My Account and Billing section, as this section (Products and Plans) is not for support.  The reps usually reply within a day or two.  They're on M-F from approximately 8AM to 5PM EST.

  • TRH's avatar
    TRH
    Freshman
    6 years ago

    Thank You.  New on the site and didn't notice where I had posted it.

    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      6 years ago

      You're welcome.  :)