New plans - price way up - data allowance way down...help?!!
We have had HughesNet for almost 2 years - was really tough to adjust to NOT having broadband, but we have been able to do pretty well. I look now and see that the plans that "our area" qualifies fo...
Thanks for the info on the new modem. The one we have is just fine - and we did get the nightshift router and their lovely way to record all things Netflix - so we are good - and you just confirmed that. Thanks! Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
Very nice. That's a great speed. That's higher than the advertised Gen5 speed, and probably higher than what the average Gen5 customer actually gets. Again, very nice. :)
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plans - price way up - data allowance way down...help?!!","id":"message:99810","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:36557"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:99810"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:99810"},"body@stripHtml({\"truncateLength\":200})":" We have had HughesNet for almost 2 years - was really tough to adjust to NOT having broadband, but we have been able to do pretty well. I look now and see that the plans that \"our area\" qualifies fo...","body@stringLength":"1087","rawBody":"
We have had HughesNet for almost 2 years - was really tough to adjust to NOT having broadband, but we have been able to do pretty well.
I look now and see that the plans that \"our area\" qualifies for and am in shock! Right now we have Gen 4 Ultra - 50GB Data and 50GB Bonus bytes. Now it looks like there IS not equivalent - the highest amount of Data is 30GB and the price went from $89 to $129? Wow - this is bad.
I was never given the option of upgrading to Gen 5 - guessing that location matters - we are in rural North Carolina - and did not know there was a newer (and better??) modem that we could be using? Really need some help here - living on a fixed income, this is rapidly pricing itself out of our possibility. Can someone advise me? I would say I would call but that has been a lesson in torture - obviously the 'help' people - english is not their first language - and frustration mounts pretty quickly when simple things are constantly misunderstood. So starting here, hoping for some good info!
Thanks!
Trish
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Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
Very nice. That's a great speed. That's higher than the advertised Gen5 speed, and probably higher than what the average Gen5 customer actually gets. Again, very nice. :)
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wrote:
Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
Very nice. That's a great speed. That's higher than the advertised Gen5 speed, and probably higher than what the average Gen5 customer actually gets. Again, very nice. :)
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Is there some reason that you can't stick with what you already have? I'd advise that you do so. Many people on the Ultra plan are doing the same.
Gen5 was available for everyone in the lower 48 starting in March of 2017. But, because beams are filling at varying rates, what's available in one area may be different than what's available in another area. Basically, what you see available for your area is what you can get, and because of that I would stick with what you have.
Is there some reason that you can't stick with what you already have? I'd advise that you do so. Many people on the Ultra plan are doing the same.
Gen5 was available for everyone in the lower 48 starting in March of 2017. But, because beams are filling at varying rates, what's available in one area may be different than what's available in another area. Basically, what you see available for your area is what you can get, and because of that I would stick with what you have.
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Thanks for the info on the new modem. The one we have is just fine - and we did get the nightshift router and their lovely way to record all things Netflix - so we are good - and you just confirmed that. Thanks! Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
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Thanks for the info on the new modem. The one we have is just fine - and we did get the nightshift router and their lovely way to record all things Netflix - so we are good - and you just confirmed that. Thanks! Oh, and the last time I checked our speed we were getting 29mbps - so not complaining at all!!
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