Forum Discussion
Replacing a HT2000W modem with one I'm buying
I would like to purchase a Hughesnet supplied HT2000W modem to reduce my monthly bill. I found one for sale. Is there a guide showing the steps needed to replace my modem?
As far as I know it doesn't work that way. A lease account stays a lease account. You can't replace the modem with one you've purchased and have the account converted into a purchase account.
Though I could be wrong about this, I believe the only way to change to a purchase account is to cancel your current leased service, wait for 45 days after the service has been terminated, and then sign back up with a purchase rather than as a lease.
They need an option to buy out the leased equipment at any point but especially after your contract has ended. Forcing you to buy a repair plan to fix leased equipment is so wrong!
Users who buy the equipment still have to pay to have it repaired. You're not forced to buy a repair plan; you can pay for individual tech visits when/if you need them.
