Forum Discussion
Scammed
I signed up for HughesNet after the sales-person told me 20 GB of internet would be plenty for someone streaming video every day, as well as doing regular web surfing. I fully depended on her to be a...
I'm only five months into my 2-year $400.00 penalty contract. I'm extremely unhappy with this service and have wasted countless hours trying to figure out where my data is disappearing to. Now, I'm told I should buy a new router that would allow me to see a breakdown of my usuage. I'm furious. How can you tell what your buy-out cost is?
Sorry you're having issues. You should start a new post in the Tech Support section, which you can do by clicking the blue "Start a topic" button on the upper right while in the aforementioned section.
There are ways that you can determine what is chewing through your data, or at least stop it, without needing to by a new router.
As for what your ETF (Early Termination Fee) would be, for residential customers is $400 for the first 90 days, then $15 less per month thereafter. Here's the link to subscriber agreement, which details the ETF structure. http://legal.hughesnet.com/SubAgree-03-16-17.cfm
Again, though, if you start a new topic we can help you to figure out what's chewing through your data, or at least give information on how to stop it if determining exactly what it is isn't possible without the router recommended to you.
