Forum Discussion

ckroether's avatar
ckroether
New Poster
7 years ago

Create a Hidden Network

I want to make our home network 'hidden' so it does not broadcast its existence. How? Customer support says: "Our records indicate that our networks have to be visible for out customers to access the...
Hide Network
  • MarkJFine's avatar
    MarkJFine
    7 years ago

    The person you spoke to has no idea what they're talking about because it wasn't on their script.

     

    Here's how you do it:

    1. Important: I would find a laptop that you can wire in with a lan cable in case things go bad.

    2. Go to http://192.168.42.1 on the laptop and log into the wifi settings (unless that IP's changed on your setup).

    3. Make sure you jot down your wifi info for DHCP, particulalrly:
     a. The wifi net name (whatever you have it set at - each band 2.4, 5, 2.4Guest, 5Guest will have different net names)

     b. The subnet mask (usually 255.255.255.0)

     c. Router IP: (usually 192.168.42.1 if the same as in #2)

    4. In the Wifi Settings box:

      a. click on 2.4GHz, then uncheck SSID Broadcast.

      b. Repeat for the 2.4GHz Guest
      c. Repeat for the 5GHz
      d. Repeat for the 5GHz Guest
    5. Double check everything on the 2.4/5GHz w/wo Guest tabs, then click Save Settings.
    Voila... no one will be able to see your network on their list.

     

    Edit: Oh... make sure you test it before you disconnect your wired laptop.

Liz's avatar
Liz
Moderator
7 years ago

Hi folks,

 

Thanks for posting and helping ckroether, I'll look into that website and ensure the info on there is correct, if it is one of ours.

 

There's no way we can remotely reset your admin password in your System Control Center, so if you've changed this password and forgotten it, a reset on the customer's side is the only way to resolve this:

 

  1. On the back of the HT2000W (right under the white label), there is a Reset button.
  2. Use a paper clip or pen to insert and press the reset button one time and release.
  3. At the same time, press and hold for 30 seconds the WPS button on the front of the HT2000W.
  4. After HT2000W comes back up, you should be able to log into the WiFi Settings section using using the default password on back of the HT2000W.