You must also go back into Purchase Tokens and Use the ones available.
Hi JRHill02,
I see it's your first post here, so welcome to the community! That's a great catch, thank you for sharing your findings here! It may be useful for other Google Drive users who also may be in the same boat. I sent you a token so you can continue your observations on usage.
While I was looking at your account, I noticed that the radio on your dish should be replaced. I've created a complimentary dispatch to get that addressed so your system is performing optimally.
Your dispatch is currently scheduled for our earliest available slot: Wednesday, Jun 27, 2018 between 02:00 PM-05:00 PM . Call us at 866.347.3292 and reference case #113280937 if you need to reschedule. Please let us know how the site visit goes.
Thank you, Liz, that was very kind. The time slot works just fine. Hopefully the tech will call 1st since we're off grid and will need instructions/directions.
I've not done tokens before. Nothing shows up in the Control Center or Usage Monitor so I don't know how to take advantage of the gift....
Best, JRH
Regarding the token Liz sent, if you look on the HughesNet Usage Meter or look at the Usage section of the MyAccount page, you should see token data available. On the Usage Meter you should see it on the "Token Bytes Available" line, and on the Usage page of the MyAccount site you should see it under "Data Tokens Available".
The red box is where you'll see your available Token Data. This is my Usage Meter...
Being that you are out of Anytime/Service Plan data, your service will automatically draw from any available Token Data that you have, which in this case would be the Token data that Liz gave you.
