Forum Discussion

crosbycamp's avatar
crosbycamp
New Member
21 days ago

Help

My system, transmit and receive lights are not on I've tried unplugging it I've tried to make sure all the wires are good...this happens a lot!!!! HELPPPPPP

 

4 Replies

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    You can try calling the 800 number today and see if those reps can contact your modem to determine what’s going on, or you can wait until this coming week for the reps on this site to help. The reps on this site can do more faster, but it might be a good idea to at least establish a ticket with the phone reps. I hope this gets solved quickly for you.

    • juanita11's avatar
      juanita11
      New Poster

      Yeah  sometimes with  trying to  explain the issues  your having  trouble with  reps either they don't understand or like with me I sometimes don't understand them 

  • Hi im new to this  but  I've been having trouble with my hughesnet internet modem  I've already checked all coax cables  and hook ups to the modem  to  tv everything is correct  iv unplugged  and plugged it all back in still nothing  it's been two days  and all the lights work except for one the system light  isn't working  and the LAN light  isn't working  sometimes all the lights will come on except  for the system light I've  done everything and checked everything  help  help.