Hi. I was so excited to get realigned to the Jupiter 3. Not only do I have faster speeds but the Elite plan is substantially cheaper than the 200GB plan on the old satellite. Yes, there was an initial installation fee for the realignment but with the decrease in cost, the fee will be offset in 3 months. I have not had any interruption in service since the switch January 8th. My issue is data usage. I am burning through my 200GB at an unsustainable rate, although nothing has changed as far as devices and daily use. I have reached out to support and they have been stellar in their response. I have a technician scheduled to realign things for the third time next week as support keeps saying its an alignment issue. Like all new technology, I realize the kinks need to be ironed out.
My question now after researching this forum, is anyone else experiencing this issue with data usage with the Jupiter 3? I have received conflicting information concerning faster speeds requiring more data and just want to make sure I am taking advantage of all resources to resolve this problem and possibly help anyone else experiencing the same issues.
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I totally sympathise with your frustration.
I personally try to stay on the positive side, though, to avoid stress. I think about it in terms of what I have and not in terms of what I don't have. I can't control the reality of terrestrial internet providers not wanting to bother with rural areas (except by contacting my representatives at the local, state, and federal level and asking them to bring fast internet to my area), and while I could move to a city and have all kinds of fast internet, I moved to this area on purpose, to get away from the stress of the big city. Having a \"lesser\" internet is part of the price I pay for being where I am, as is having a lot of power outages during bad weather, and sometimes cows blocking my driveway or the road (true story).
It helps, I think, that no one in my household is a streamer; that probably makes a big difference. I use PlayOn Cloud to download content I want to watch (this uses no data), and then watch that on a laptop connected via HDMI to a big TV. That works just fine for me.
I do use the internet often for work-related tasks, but if need be I also have access to a friend's office in a nearby small town, with fast internet. I know many people don't, so I sympathise with those who don't have any other options.
\"Since Al Gore invented the internet\"
🤣🤣🤣
I'm sorry to hear you can't go back to the old satellite. I wonder why that is.
I thought the musky guy's internet worked everywhere? Other non-terrestrial ISPs offer \"unlimited\" internet (often it does have caps, though, hence the quotation marks); have you checked to see if there are offerings in your area?
Best of luck to you! If you have the time and the interest, I suggest you get active in your area and contact local, state, and federal authorities about bringing terrestrial internet to your area.
","body@stringLength":"2491","rawBody":"
I totally sympathise with your frustration.
I personally try to stay on the positive side, though, to avoid stress. I think about it in terms of what I have and not in terms of what I don't have. I can't control the reality of terrestrial internet providers not wanting to bother with rural areas (except by contacting my representatives at the local, state, and federal level and asking them to bring fast internet to my area), and while I could move to a city and have all kinds of fast internet, I moved to this area on purpose, to get away from the stress of the big city. Having a \"lesser\" internet is part of the price I pay for being where I am, as is having a lot of power outages during bad weather, and sometimes cows blocking my driveway or the road (true story).
It helps, I think, that no one in my household is a streamer; that probably makes a big difference. I use PlayOn Cloud to download content I want to watch (this uses no data), and then watch that on a laptop connected via HDMI to a big TV. That works just fine for me.
I do use the internet often for work-related tasks, but if need be I also have access to a friend's office in a nearby small town, with fast internet. I know many people don't, so I sympathise with those who don't have any other options.
\"Since Al Gore invented the internet\"
🤣🤣🤣
I'm sorry to hear you can't go back to the old satellite. I wonder why that is.
I thought the musky guy's internet worked everywhere? Other non-terrestrial ISPs offer \"unlimited\" internet (often it does have caps, though, hence the quotation marks); have you checked to see if there are offerings in your area?
Best of luck to you! If you have the time and the interest, I suggest you get active in your area and contact local, state, and federal authorities about bringing terrestrial internet to your area.
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Since Al Gore invented the internet, I have had multiple homes with multiple internet service providers and never had to worry about data. And another satellite internet provider does not cap data but I am on the wrong side of the mountain for Mr. Musk. This is sooooo frustrating.
I requested to have my dish realigned to the old satellite. That doesn't seem to be an option. Until 5G becomes available, I will accept my fate and buy tokens. Again, thank you for sharing your knowledge and educating an old lady.
","body@stringLength":"763","rawBody":"Maratsade, I apologize for the mix up and I appreciate all of the technical explanations of how this all works but in all honesty, I just want to be able to access the internet without stressing out over data packets. Since Al Gore invented the internet, I have had multiple homes with multiple internet service providers and never had to worry about data. And another satellite internet provider does not cap data but I am on the wrong side of the mountain for Mr. Musk. This is sooooo frustrating.
I requested to have my dish realigned to the old satellite. That doesn't seem to be an option. Until 5G becomes available, I will accept my fate and buy tokens. Again, thank you for sharing your knowledge and educating an old lady.
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My last post was 2 weeks ago. I was frustrated and had resigned myself to either spending money on tokens or not streaming TV for the 2 weeks after I used my priority data. I ran out (250GB - I had purchased tokens) 2 days later with 11 days to go until the data rollover. To my surprise, nothing changed. Standard data speed was more than adequate for my home and daily use. In fact, I returned to my habit of having the TV on all day and turned the data optimizer off. No more blurry TV! It was nothing less than liberating. I routinely checked speeds with Ookla and am consistently within 10 Mbps - 20 Mbps range, speeds slowing in the evenings. All internet providers boast speeds and I was convinced that I needed hundreds of Mbps to do anything. This is simply not true. I changed my service plan to the 100 GB to recoup some money. I realize that the standard data speeds may decrease in the future with the inevitable increase of accounts signing on to the Jupiter 3, but I am hoping that will take some time and that the big guy up there can keep up the pace.
Also, here's an interesting nugget. When I switched service plans yesterday, the100 GB priority data was immediately applied. I just checked my speed...15.4 Mbps at 8:20am LOL. We burned through 37 GB watching the game yesterday in HD but I can comfortably say I don't care, it was worth it. Even if my strategy falls apart this cycle, which given HughesNet's inconsistent service is a very plausible possibility, I am no longer going to stress out over speed and data. All of the back and forth, both here and exhaustive calls with tech support, has done nothing but cause more stress and frustration. At no time (official HughesNet tech support has yet to respond here) did anyone suggest that standard data speeds might be adequate for my purposes but then why would they? Its the same reason why there is no plan less than 100 GB (unlike the old satellite that offered 25 GB) or just a standard data plan. I'm sure the hardware up there is a bit pricey.
I'm sure the \"Professors\" are firing up their keyboards and will \"educate\" me further but meh...I'm good.
N/C
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An update to my Jupiter 3 experience.
My last post was 2 weeks ago. I was frustrated and had resigned myself to either spending money on tokens or not streaming TV for the 2 weeks after I used my priority data. I ran out (250GB - I had purchased tokens) 2 days later with 11 days to go until the data rollover. To my surprise, nothing changed. Standard data speed was more than adequate for my home and daily use. In fact, I returned to my habit of having the TV on all day and turned the data optimizer off. No more blurry TV! It was nothing less than liberating. I routinely checked speeds with Ookla and am consistently within 10 Mbps - 20 Mbps range, speeds slowing in the evenings. All internet providers boast speeds and I was convinced that I needed hundreds of Mbps to do anything. This is simply not true. I changed my service plan to the 100 GB to recoup some money. I realize that the standard data speeds may decrease in the future with the inevitable increase of accounts signing on to the Jupiter 3, but I am hoping that will take some time and that the big guy up there can keep up the pace.
Also, here's an interesting nugget. When I switched service plans yesterday, the100 GB priority data was immediately applied. I just checked my speed...15.4 Mbps at 8:20am LOL. We burned through 37 GB watching the game yesterday in HD but I can comfortably say I don't care, it was worth it. Even if my strategy falls apart this cycle, which given HughesNet's inconsistent service is a very plausible possibility, I am no longer going to stress out over speed and data. All of the back and forth, both here and exhaustive calls with tech support, has done nothing but cause more stress and frustration. At no time (official HughesNet tech support has yet to respond here) did anyone suggest that standard data speeds might be adequate for my purposes but then why would they? Its the same reason why there is no plan less than 100 GB (unlike the old satellite that offered 25 GB) or just a standard data plan. I'm sure the hardware up there is a bit pricey.
I'm sure the \"Professors\" are firing up their keyboards and will \"educate\" me further but meh...I'm good.
N/C
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I was surprised that JSMomof2 stated the new Gen 6 install was just a re aim of the dish. The tech that came to install Gen 6 tried that after I said that Jay wrote the dish was a re aim , a new radio and modem . He was unsuccessful with a re aim, and radio , modem change. He called support, they said change the dish also, when he did he had a good signal. The Gen 6 dish is round, the Gen 5 is more oval. My Gen 6 speed is much improved, usually 12 mps and better. No where near the advertised speed, but it is consistent, no more wifi problems, or congestion which slowed Gen 5 to below 600 mps .
The question is- with more subscribers to Gen 6 , will congestion problems arise again ?
I'm hoping the new bird has much greater capacity.
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I was surprised that JSMomof2 stated the new Gen 6 install was just a re aim of the dish. The tech that came to install Gen 6 tried that after I said that Jay wrote the dish was a re aim , a new radio and modem . He was unsuccessful with a re aim, and radio , modem change. He called support, they said change the dish also, when he did he had a good signal. The Gen 6 dish is round, the Gen 5 is more oval. My Gen 6 speed is much improved, usually 12 mps and better. No where near the advertised speed, but it is consistent, no more wifi problems, or congestion which slowed Gen 5 to below 600 mps .
The question is- with more subscribers to Gen 6 , will congestion problems arise again ?
I'm hoping the new bird has much greater capacity.
I guess the whole thing is new tech so they need to change everything.
\"with more subscribers to Gen 6 , will congestion problems arise again ?\"
It's happened before with the earlier generations, so I imagine it will happen again.
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I guess the whole thing is new tech so they need to change everything.
\"with more subscribers to Gen 6 , will congestion problems arise again ?\"
It's happened before with the earlier generations, so I imagine it will happen again.
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What is the supposed speed with Gen 6 when out of priority allowance? Gen 5 was near 1.5 mps That worked ok for me, but in the last 3 months, some nites we had 300 mps,
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