Forum Discussion

motobojo's avatar
motobojo
Junior
8 years ago

DNS Lookup Error - pervasive & persistent

The problems began mid-day Thursday, 23 February 2017. HN7000S (in the queue for a Gen 5 upgrade). I get pervasive & persistent DNS Lookup Errors when attempting to visit web pages. A small set o...
  • motobojo's avatar
    motobojo
    8 years ago

    Some replies appear to have been lost in the transition to the new forum software.  Specifically, Amanda had suggested using the IP address 10.10.10.10 when checking the "Use TurboPage Server configuration below".  That seems to do the trick for the most part.  This setting seems to be reset when the modem is restarted or the power is cycled on the modem. 

motobojo's avatar
motobojo
Junior
8 years ago
Thank you for your attention to the matter.  So far so good on the 'teardown option' you performed.  Yes, please do provide me with the details of controlling this myself.  Thank you.

Update: The action you took did not 'stick'.  The Web Accelerator Status has reverted to "Operational; Upstream Addr: 69.19.14.30" and with it the DNS Lookup Errors have returned.  What can be done to make the 'teardown option' sticky?