Forum Discussion

PattyCrane's avatar
PattyCrane
New Poster
8 years ago

Error message: Unfortunately the page you are looking for no longer exist (sic)

When I try to open certain links from an email I get the above message.    I can go back to the email, try again, and it will work.  The webpage that opens with the message is messages.hughesnet.com/billing/sfcc.cfm?SN=196194..   This just started happening a few days ago.  The only remedy I have tried is to reboot my iPad .

 

 

Data Management
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    Typically, you end up going to that URL if the system is doing an auto-redirect if you haven't paid your bill.  If you are setup on automatic payments, you might want to check your card and see if the expiration date has changed since the last time you updated your information.

    • maratsade's avatar
      maratsade
      Distinguished Professor IV
      8 years ago
      PattyCrane wrote:

      Is there a way I can contact Hughes to solve this problem??

      Yes. You can click the Contact Us link at the top of the page and see links for email support, chat support, and phone support, or you can wait a bit here to get an answer from the community.

      • C0RR0SIVE's avatar
        C0RR0SIVE
        Associate Professor
        8 years ago

        Typically, you end up going to that URL if the system is doing an auto-redirect if you haven't paid your bill.  If you are setup on automatic payments, you might want to check your card and see if the expiration date has changed since the last time you updated your information.