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Free download time
Has the Free download time been discontinued? We've been a customer for ages and the bonus time has always been 10PM-3AM here in Alaska.The past few weeks it is non existent for me.
- Hello Kay,
Welcome and thanks for posting. There was a communication letter sent to ALL Alaska customers informing them that the free download period was changing to 1am-8am Alaska time.
I apologize if you did not receive this letter, I don't have any other details about that piece of communication.
If usage is counting against your allowance within this new 1-8am period, please let me know.
Thank you,
Liz
You're welcome, Kay. If you have any other concerns with your HughesNet service, feel free to drop by the community again!
-Liz
-Liz
