Forum Discussion
Gateway connectivity loss of system every day (again)
Recently replaced modem. System worked great for about a week. Now, seems daily more off-line than on-line. Common Code 12.1.1 gateway connectivity connection loss, system loss, limited connectivit...
Technician found loose pole issue with pole mounted satellite.
Relocated to shingle roof mount on house.
Corrected issue, problem solved.
Great, I'm glad you were able to get it scheduled. Please update me here after the repair.
-Damian
Technician found loose pole issue with pole mounted satellite.
Relocated to shingle roof mount on house.
Corrected issue, problem solved.
Excellent! Glad this was solved.
That is great to hear and thank you for the update. If you ever need anything else in the future please reach out again.
-Damian
