Forum Discussion
Gettin those Severe Speed Issues Again, and Web Acceleration is not supported?
- 4 years ago
Hi folks,
Regarding WAS, “Web Acceleration Not Supported” is a normal condition. Hughes continuously updates configuration and technology to maximize user performance. Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite. However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.
Also, reduced speeds under the Fair Access Policy can fluctuate as much as when not subject to the policy, so we can't guarantee any sort of range under that circumstance.
-Liz
Update for the day, its been slow but more tolerable, speeds between 20 and 50kB/s all night, but now for whatver reason its going at 350(even though im on full throttle now). So hopefully the beam overload has been placated some
2 Days 15 hours out from getting data refreshed! Just to make note again, that I fully understand and accept the FAP condition, but going down to 3k/bs is about as good as turning off my internet when I run out of data, which I only have 50GB of for about 140$ a month! So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns, or dont have the patience I do(I was on dial up for 17 years, spending an hour clicking reload to get a single page to load up was normal. I did not see 1MBs until I was a grown man, you adopted the slow)
As an educational moment, im curious, why are internet speeds now more measured by bits per second as opposed to bytes? It certainly makes things look more impressive, but as someone who was in the dial up days, everything ive ever downloaded shows me data in bytes, and of course all storage is still measured in bytes. Feels like some Metric vs Imperial stuff :P
If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
- Danny894 years agoJunior
maratsade wrote:If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
Well, that leads to a horrible issue...if I download 25 MEGABYTES while going at 3k/Bs, thats going to take multiple hours, and more than likely will time out or fail. In fact, while doing my testing, a lot of the time the 1MB tests would die halfway through. Thats why theres ones for half a megabyte showing up, I'd set those up after a failure
Im running at more proper speeds now so I can do the test properly, but that gives the issue of...its running properly now, but I assume it sets a standard for what I consider "normal". Just did one and it came out to 350kB/s - maratsade4 years agoDistinguished Professor IV
You may want to call the 800 number, then.
- Danny894 years agoJunior
Back to full data and its running properly! Since it started picking up during the throttle I'll assume that whatever needed to be done behind the scenes was done :P
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