Forum Discussion

Camaro68's avatar
Camaro68
New Poster
6 years ago

Have to move dish on roof.

Due to construction and interference, I have to move my dish further up the roof about 5 feet.  I measured and put it in the same orientation as it was but now I seem to have lost alighment with the ...
Performance
  • C0RR0SIVE's avatar
    C0RR0SIVE
    6 years ago

    Never move a satellite dish without first contacting the company responsible for the dish.

    The best information I can give you for that is to navigate to the Advanced page of your HT2000w, click Installation, then click Install, and do a Re-Install...  That is the only way to get "real-time" numbers, which are still delayed by just a few seconds.

    However, I highly suggest not doing this...  Whether you point at the right satellite to get a signal is up in the air.  Even if you manage to point at the right one, if you mess up your LAT/LONG entries, or if your HT2000w was setup with a beam over-ride then it still wont work.  There are also SBC Config files that *might* need updating on your terminal that only a technician can do.

C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor

Never move a satellite dish without first contacting the company responsible for the dish.

The best information I can give you for that is to navigate to the Advanced page of your HT2000w, click Installation, then click Install, and do a Re-Install...  That is the only way to get "real-time" numbers, which are still delayed by just a few seconds.

However, I highly suggest not doing this...  Whether you point at the right satellite to get a signal is up in the air.  Even if you manage to point at the right one, if you mess up your LAT/LONG entries, or if your HT2000w was setup with a beam over-ride then it still wont work.  There are also SBC Config files that *might* need updating on your terminal that only a technician can do.

Amanda's avatar
Amanda
Moderator
6 years ago

Hi Camaro68,

 

It looks like you've already been given the correct information, but I would like to add that there are other issues which can occur while attempting to point a dish, such as bending the reflector or mounting equipment. I can set up a tech visit for you and cut the fee in half if that works for you. The $125 fee will only cover standard work, so if you need custom work that would be out of pocket.

 

Thanks,

Amanda