Forum Discussion

Waynehughes's avatar
Waynehughes
Freshman
4 years ago

Hughes Net E-Mail and Outlook for Microsoft 365

I am receiving the following error message when trying to send e-mails from Outlook for my hughes.net email account.  I receive e-mail fine but cannot send from Outlook or from my Android phone.

 


Task 'XXXXXXX@hughes.net - Sending' reported error (0x800CCC80) : 'None of the authentication methods supported by this client are supported by your server.'

E-mail
Performance
  • Waynehughes's avatar
    Waynehughes
    4 years ago

    I figured it out.  On Outgoing mail I had to check Log on using user name and password and update that password.  Seems to work now.  Port did change from 25 to 465 though.

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Hi Waynehughes,

     

    I see it's your first post here, so welcome to the community! Thanks for posting the error, that helps. Have you tried this?

     

     

    If the steps in the link don't make a difference, try removing and re-adding your HughesNet account in Outlook to see if that fixes things.

     

    Here are the recommended settings:

     

    Outbound Server: email.hughes.net

    Port 587

    SSL Authentication required

     

    -Liz

    • Waynehughes's avatar
      Waynehughes
      Freshman
      4 years ago

      When I attempt is says there is a problem and it won't update

       

      Using for Incomming Mail

      mail.hughes.net port 110

      Outgoing Mail

      smtp.hughes.net port 465

      box checked for Log on to incoming mail server before sending mail

       

      • Waynehughes's avatar
        Waynehughes
        Freshman
        4 years ago

        I figured it out.  On Outgoing mail I had to check Log on using user name and password and update that password.  Seems to work now.  Port did change from 25 to 465 though.