Go to that folder and delete the "status-meter.conf" file then restart the meter.
PS: You may need to enable show hidden files/folders to find it.
I tried you suggestion. I cannot find the "status-meter.conf" file when I go to the folder that is labelled "HughesNet Usage Meter" on the "C" drive in Program Files. I tried the enable show hidden files/folders to find it, however, it did not reveal the "status-meter.conf" file. I am still getting the same JavaScript error message that kitnbob posted. Any suggestions would be appreicated.
I see the snippet of MY error message.
If you receive the error message, save yours and follow the path in the error to another Usage Meter folder
..Users\xxx\AppData\Roaming\...
it's not in ProgramFiles...........
its in \AppData\Roaming\...
AppData may be a "hidden" folder
1. You first have to quit the meter app.
2. It's better that you delete the whole Usrs/xxxx/AppData/Roaming/HughesNet Usage Meter directory. The reason is because chances are there are other files (like the history cache) that are corrupted as well, not just the conf file.
3. Then restart it.
MarkJFine,
"Tango Mike" for the followup and appreciate the solid technical expertise (demonstrated by the correct information shared) that resovled my HughesNet Meter issue. What a great on-line community! I had been trying for days to solve this problem [with no end in sight] until I stumbled on this board. I had to look at the information starting with BirdDog and kitnbob, however, your input was the nail driver coupled with the response from kitnbob and RG.
Splendid Behavior on your part and YES, it fixed my issue.
Just a bit of information,the meter is susceptible to power fail when computer is running. My son has a UPS set up for his computer, : https://www.amazon.com/gp/product/B009TZTGWK/ref=oh_aui_detailpage_o08_s00?ie=UTF8&psc=1 This would help when power is erratic and will maintain power voltages.
