Forum Discussion
HughesNet Voice Web Self-Care Administration
Unable to manage my HughesNet Voice service since I've had Voice service. Able to login to hcwsc.bigrivertelephone etc... no problem. Had no problem porting phone number. Receive this error message: ...
Good morning,
I have not received an e-mail with what was done with your account, but this morning I logged in and everything appears to be working normally. Last Friday I was able to reproduce what you were seeing. Can you give it a go and let me know what happens?
Thank you
Amanda
Hi Dave,
That sounds odd. So accessing the Voice portal via My Services in the Support Center still gives that error? Even after clicking the log out link on the portal and trying to sign back in again? Let me test some things out... I'll post back once I have an update.
Your cooperation, patience, and understanding are much appreciated.
Edit:
I've just reset the password again, but via a different method. Not sure if it makes a difference, but please let me know if this works for you.
Thanks, Liz - I'll try the new password reset link and let you know...
