Forum Discussion
HughesNet Voice Web Self-Care Administration
Good morning,
I have not received an e-mail with what was done with your account, but this morning I logged in and everything appears to be working normally. Last Friday I was able to reproduce what you were seeing. Can you give it a go and let me know what happens?
Thank you
Amanda
Hi Dave,
That sounds odd. So accessing the Voice portal via My Services in the Support Center still gives that error? Even after clicking the log out link on the portal and trying to sign back in again? Let me test some things out... I'll post back once I have an update.
Your cooperation, patience, and understanding are much appreciated.
Edit:
I've just reset the password again, but via a different method. Not sure if it makes a difference, but please let me know if this works for you.
Thanks for the speed response, Dave. Very odd. On my end, your portal looks normal. I'm going to create a dummy HughesNet account so I can reproduce the steps you took and see if I encounter the same result. I'd like to verify this before escalating this to our VOIP team. Can you please private message me the latest reset password for the portal?
Your cooperation, patience, and understanding are much appreciated.
