Forum Discussion

ssandrews's avatar
ssandrews
Freshman
4 years ago

Hughs Net is a sham!

I was promised 100 gb, even with a dish. It is ridiculously slow. So slow that emails are slow to load and send. I was promised I would be able to use Zoom with no problems with the plan I purchased...
Performance
  • Liz's avatar
    Liz
    4 years ago

    Good morning ssandrews,

     

    Good news! We got a quick turnaround on that sales call review request. I've sent you the details in a private message (PM), you can check your PMs in the top right corner of the community page.

     

    Thank you for your patience.

     

    -Liz

Liz's avatar
Liz
Moderator
4 years ago

Hello ssandrews,

 

I'm glad you found the community, thank you for posting. I'm very sorry to hear about your experience, that certainly is frustrating. I want to get to the bottom of this and see what we can do for you. I'm escalating your case for a sales call review and post back once I have any news to share. 

 

Your patience and understanding are much appreciated.

 

Thanks,

Liz