Forum Discussion

Tony1Pass1's avatar
Tony1Pass1
Freshman
8 years ago

I connect to my D-Link wifi now but can't connect directly modem via cable

Hi, I have a Lenovo Windows 10 pretty new laptop. I recently had Tech support to get the laptop to connect to the D-Link wireless router. We succeeded in that but if I want to take off the router and...
modem
  • Tony1Pass1's avatar
    Tony1Pass1
    8 years ago

    Dear friends,

    I wish to thank you for your help. I typed up a response yesterday but do not see it in this thread now.
    Anyway, yesterday I clicked on the little up arrow on the right side of my task bar to open up the little box to show my internet connection. It only showed Wi-fi. But there is a line Troubleshoot or Network settings. Can't remember which one it was but I clicked on one and Windows 10 went to a larger box asking me if I wanted to fix a connection problem or add another way to get on the internet (sorry, can't remember the words). So I let it set me up. The first question was "do you want to connect by Wi-fi?" or something like that? and I said to dismiss that and go on. Then it set me up to connect through my modem. Cool! Now I can connect to either Wi-fi or just directly connected to the modem.
    In the future, if I have a similar problem I'll go directly to my Device Manager and enable the connection that way.
    Thanks to all of you who took your valuable time to help me. I really do appreciate it!

Tony1Pass1's avatar
Tony1Pass1
Freshman

Gabu,
Sorry for me being such a dork, but if I go to the bottom right of my Windows 10 laptop and access the Wireless thingy, I don't see where to turn it off.
Also, I went through the WAN stuff in the Device Manager and tried updating them via accessing the internet and it came back with the driver is up to date.

Matt_Is_My_Name's avatar
Matt_Is_My_Name
Sophomore
8 years ago

I typed out a long reply yesterday with a possible solution to your issue, but apparently when I did an edit it disappeared!

 

Try for the simple solution first. Click start and type ncpa.cpl (this is a shortcut to the network connections. You can also get to it through the 'Change adapter settings' in the network & internet settings.)

 

Make sure your ethernet connection is not greyed out. If it is, right click on it and hit enable. That should be the simple soution to your problem.

 

I have had an issue identical to this, and my proven way of fixing it is a long process to type out. So if your connection isn't disabled I will type it out for you!

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    8 years ago

    Matt_Is_My_Name

     

    If you look at the screenshot, you can see his network adapter "Realtek PCIe GBE Family Controller" is disabled... Only requires he open his device manager, right click that field, and click enable.

    As for the post that went missing, that happens sometimes, you might want to check this thread here out, it's long but has information you might find useful: https://community.hughesnet.com/t5/Your-Thoughts-on-the-Community/My-thoughts-on-the-Community/m-p/75246#U75246

    • Matt_Is_My_Name's avatar
      Matt_Is_My_Name
      Sophomore
      8 years ago

      I don't fully intend to highjack this thread, but I will do so willingly since the solution to the problem has been given with 98% probability.

       

       In that thread they discussed changing URLs being a trigger for auto-deletion. That must have been the case, since the edit was fixing an error in that ncpa.cpl filename I typed out. I guess we all have to be really careful when typing out full filenames from now on!

      • Tony1Pass1's avatar
        Tony1Pass1
        Freshman
        8 years ago

        Dear friends,

        I wish to thank you for your help. I typed up a response yesterday but do not see it in this thread now.
        Anyway, yesterday I clicked on the little up arrow on the right side of my task bar to open up the little box to show my internet connection. It only showed Wi-fi. But there is a line Troubleshoot or Network settings. Can't remember which one it was but I clicked on one and Windows 10 went to a larger box asking me if I wanted to fix a connection problem or add another way to get on the internet (sorry, can't remember the words). So I let it set me up. The first question was "do you want to connect by Wi-fi?" or something like that? and I said to dismiss that and go on. Then it set me up to connect through my modem. Cool! Now I can connect to either Wi-fi or just directly connected to the modem.
        In the future, if I have a similar problem I'll go directly to my Device Manager and enable the connection that way.
        Thanks to all of you who took your valuable time to help me. I really do appreciate it!