Forum Discussion

cookemountain's avatar
cookemountain
New Poster
5 years ago

I receive double copies of emails (through Windows Live Mail)but cannot send any.

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

 

Subject 'Supporting documentation'

Server: 'smtp.hughes.net'

Windows Live Mail Error ID: 0x800CCC0F

Protocol: SMTP

Port: 25

Secure(SSL): No

Socket Error: 10053

 

Tried all the obvious things... what now?

Performance
  • MarkJFine's avatar
    MarkJFine
    5 years ago

    Here are the settings you should use, please don't use anything else:

     

    Incoming mail settings:

    server: mail.hughes.net

    port: 995

    "Use SSL" should be checked

    authentication should also be set to your username and password.

     

    Outgoing mail settings:
    server: smtp.hughes.net
    port: 465

    "Use SSL" should be checked

    authentication should also be set to your username and password.

  • MarkJFine's avatar
    MarkJFine
    Professor
    5 years ago

    You're not using SSL.


    Outgoing mail settings:
       server: smtp.hughes.net
       port: 465

       "Use SSL" should be checked

       authentication should also be set to your username and password.

    • cookemountain's avatar
      cookemountain
      New Poster
      5 years ago

      I'll give it a try and let you know, but the current settings have worked for years... until today.

    • cookemountain's avatar
      cookemountain
      New Poster
      5 years ago

      Tried that... the email apparently sent, at least it left the outbox, but now the email will neither send nor receive.

      • MarkJFine's avatar
        MarkJFine
        Professor
        5 years ago

        How can it no longer send or receive if it just sent an email? I don't understand what you're saying.