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ecoalex2's avatar
ecoalex2
Tutor
12 months ago

Info on New Hughes Service

I was going to post this in other topics, but in looking at the dates of the posts, it appears there is not the place to get any answers. Where can I get info ? none of the reps can answer my questio...
Answers
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  • Liz's avatar
    Liz
    11 months ago

    Hi,

     

    Just going to close this thread since we've addressed your concerns via PM. Thank you for reaching out!

     

    -Liz

Jay's avatar
Jay
Moderator

Hello ecoalex2, 

 

No, you do not need to cancel your account to upgrade to The new HughesNet. 

Upgrading does require a technician to install your new equipment and repoint the dish, but you do not need a new dish. There is an upgrade cost for this visit.

The select plan is $74.99 before any taxes or other fees (such as the lease fee).
 

We will look into the concerns raised about the miscommunication from our Customer Care and sales representatives.

Thank you!

Jay
 

maratsade's avatar
maratsade
Distinguished Professor IV
12 months ago

Is the new satellite open for business?